This policy applies to orders placed directly on www.sawyer89.com.
Every copy of SAWYER 89 sold on this site is printed to order and posted directly to you. We want you to love your book, and if something isn’t right we’ll put it right.
Changed your mind?
You can return your book for a refund within 14 days of receiving it. To start a return, email sawyer89book@gmail.com with your order number. Please send the book back in the condition you received it, and keep your proof of postage, as you’re responsible for the book until it reaches us.
Return postage for change-of-mind returns is paid by the customer. We’ll refund the price of the book within 14 days of receiving it back, to the original payment method. If you have a question about delivery charges, email sawyer89book@gmail.com. This doesn’t affect your statutory rights.
Damaged, faulty or misprinted?
If your book arrives damaged, has a printing fault, or isn’t what you ordered, we’ll replace it or refund you in full, including postage, at no cost to you. Please email sawyer89book@gmail.com with your order number and a photo of the problem, and of the packaging if it was damaged in the post.
To get this sorted as quickly as possible, please tell us within 7 working days of delivery. This doesn’t affect your legal rights.
Delivery problems
If your order hasn’t arrived within the delivery time shown at checkout, email sawyer89book@gmail.com and we’ll investigate and send a replacement or refund.
Bought from Amazon?
SAWYER 89 is also available in paperback, hardback and Kindle on Amazon. If you bought from Amazon, returns and refunds are handled by Amazon under their own policy. Please contact Amazon Customer Service directly, as we can’t process Amazon orders. This page applies only to orders placed on this website.
Contact
sawyer89book@gmail.com